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Returns & Exchanges

100% Customer Satisfaction Policy

  It is our mission to offer the best to our valuable customers.  We take
  pride in ensuring that every single one of our customers is completely
  satisfied.   If you are not happy with your purchase for whatever reason,
  you may return any ORIGINAL UNOPENED item(s) for full refund or prompt
  exchange for ONLINE/PHONE IN/FAX/MAIL PURCHASE ORDERS ONLY. Refunds for items bought in stores cannot be refunded through Glow Herbalgenic, U.S.A 
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Not Receiving Replies?

If you have used our forms to contact us in the past but have not received a reply, your ISP or e-mail client may be blocking e-mail from glowherbalgenic.com. If you suspect this is happening, please consult the help section of your e-mail program to see how to relax or remove the settings that filter or block mail. Once you've established that you should be able to receive mail from us, please contact us again with your question.

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Tracking and changing your orders and account details


Wondering when your order will arrive? Need to change something about an order you've placed? You can review and revise your order so that it's just the way you want it by visiting Your Account.

Click on the "Sign In" link on top of a page and sign in with the username and password you chose when you placed your order. You'll arrive to your User Home page, where you can change & track your orders and change your account details, as well as submit an support request.


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